RIGHT OF WITHDRAWAL

Pursuant to art. 52 of the Consumer Code, in addition to the other rights to which you are entitled, you can withdraw from this contract without just cause and receive a refund of the price paid, without prejudice to the exceptions set out in the art. 59 of the Consumer Code (for example for the purchase of specially personalized, engraved or individualized Products; for the supply of sealed items not susceptible to return for health or hygienic reasons for which the seals have been removed after delivery, etc. unless that such Products were already damaged or defective at the time of delivery or were delivered incorrectly). The right of withdrawal must be exercised within fourteen (14) days from the day on which the Products purchased on www.athosgioielli.it were received. The products must be returned within fourteen (14) days from the day of communication of the withdrawal, by sending the package via the courier indicated by Athos Gioielli or via another courier, only after having communicated it via email to . In any case, the withdrawing party undertakes to return the product by organizing the shipment and/or the related return methods and being aware that the costs of returning the product are his responsibility for products with a cost under 200 euros. The right of withdrawal can only be exercised by Consumers, or only by natural persons acting for purposes unrelated to their business or professional activity.

Conditions for exercising the right of withdrawal

In addition to compliance with the above terms, the right of withdrawal is considered correctly exercised if the following further conditions are fully respected:
a) the withdrawing party can use the attached standard withdrawal form, or submit any other explicit declaration of his decision to withdraw from the contract and electronically send the standard withdrawal form or any other explicit declaration on the Athos Gioielli website at the address .
The communication can also be sent by registered mail with return receipt to the jewelery address Athos Gioielli, Via Risorgimento 47 – 98123 Messina (ME) – Italy;
b) the withdrawing party must observe the necessary diligence in the care of the Products in his possession; in the event of non-compliance, we reserve the right to deduct the cost of any deterioration of the Products, up to the price, from the amount to which he would otherwise be entitled to reimbursement title;
c) the products must be returned in their original packaging;
d) the returned products must be sent to Athos Gioielli in a single shipment. Athos Gioielli, in fact, reserves the right not to accept objects from the same order returned and shipped at different times.
If all the required conditions have been respected, Athos Gioielli will refund the price of the products purchased except for shipping costs.
The buyer will be contacted if the return cannot be accepted because it does not comply with the above conditions. In this case, you can choose to have the products purchased back at your own expense. In the event of refusal of this shipment, Athos Gioielli reserves the right to withhold the products and the corresponding amount for the purchase of the products.

Refund times and methods

After Athos Gioielli has received the return and checked that all requirements have been met, the buyer will receive an email confirming acceptance of the return. Regardless of the payment method used (credit card, bank transfer), the refund is activated by Athos Gioielli in the shortest time possible, and in any case within fourteen (14) days from the date on which it became aware of the exercise of the right of withdrawal, once it has been verified that the withdrawal has taken place in compliance with the conditions set out above.
The actual time for crediting or returning the sums paid for the purchase of the products depends on the payment methods used:

• Purchase with credit card: the time needed to view the refund depends on the institution that issued the card. The value date of the credit is the same as the debit, so you will not suffer any loss in terms of bank interest.
• Purchase via PayPal: the refund will be made to your PayPal account and will be immediately visible. The actual refund to the credit card from the PayPal account depends on the institution that issued the card.
• Payment by bank transfer: the refund takes place on the current account that issued the transfer, therefore the reimbursement time depends on the times of the banks involved; normally the re-credit takes place within a maximum of ten (10) days.

In the case of a gift, the reimbursement of the sums will be made to the person who made the payment .

As required by the art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, Athos Gioielli may suspend the reimbursement until receipt of the goods or until the CUSTOMER demonstrates that they have sent the goods back to Athos Gioielli.